As a small business owner, you might consider introducing mediation into your workplace to help with resolving:
For small businesses, the most effective way to access mediation is via an External Mediator, which you only use when necessary. The advantage of using an external mediator is that they are completely impartial and the mediator is available.
Mediation should be included as part of an organisations approach to people management. There are a number of ways mediation can be introduced into workplace policies and procedures.
When you introduce mediation into your workplace. It is important to get the support from:
It is important to work with them to introduce mediation.
Getting this support will help establish mediation as a useful tool in the organisation and encourage employees to mediate conflicts.
This can be done through:
Which promotes the message that mediation is an option to resolve workplace disagreements and that mediation has the following advantages: