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Alexander Christian | Solicitors  | Law Firm | London
Alexander Christian | Solicitors | Law Firm | London
Anti-Money Laundering Audit - Child Arrangements - Divorce - Family Law
  • Your Journey

    Basic Onboarding

    Pre-onboarding: Know Your Client (KYC), Know ,Your Business (KYB), Client Due Diligence (CDD)
About Us /
Onboarding
/

Basic Pre-Onboarding - Road Map

Call/ Inquiry

You contact us.
We’ll send you a secure e-check to complete at home 
(takes just a few minutes — similar to a selfie) 



Meeting

We meet.
We’ll listen to your story, discuss your needs, and complete a short client questionnaire together 


Sign-up

We send you our client care letter, 

and terms to review and sign.




Why Pre-Onboarding Matters

Why Pre-Onboarding Matters

Before we can begin working together, the law requires us to complete certain checks. 

These are standard across regulated professions (law, banks, accountants, estate agents, and more).

We aim to make the process as simple and unobtrusive as possible. But it does require your co-operation.

We appreciate your cooperation and understanding.

Usual Checks

CheckWhat it isWhy it mattersHow it’s doneTime
ID & VerificationConfirming who you areLegal & regulatory requirementSecure biometric e-verification app (like a selfie)Minutes
Pre-Onboarding QuestionnaireA form about you / your matterGives us a clear, holistic pictureOnline form or in-person10–15 mins
Source of FundsMay be required depending on matter / riskTo understand where funds come fromSecure app or certified documentsMinutes (app) to a few days (docs)

Your Responses

Your Responses

Depending on your answers, we may request additional documents or clarification. This helps us ensure everything is clear and compliant from the outset.

Meeting

The Initial Meeting

  • Yes, initial fixed fee appointments are in-person. 

Why this matters

Why this matters

  • It enables us to comply with our legal and regulatory obligations. 
  • Ensures your matter can progress smoothly without interruption

  • Protects you and us from risk

  • Builds a trusted foundation for our work together

  • If you not to comply with our requests for information and documentation, if we feel uncomfortable, or if we do not feel your matter is within our risk appetite, then we will not be able to proceed with pre-onboarding you as a client. 
  • Charges for Checks

    Is there a Charge for these Required Checks

    Compliance checks carry a modest administrative fee (which is subject to VAT at 20%)


    This includes initial compliance checks and ongoing monitoring checks


    These are in addition to fixed and hourly fees. For more details see our fees pages:



    Ongoing Monitoring

    Ongoing Monitoring

    • We are required to update the client due diligence regularly. 
    • So if there are any material changes in your circumstances you are required to inform us of the change immediately.
    • If the regulations or laws change likewise we will have to ask for information and documentation
    • We may also during the course of your matter ask you for information and documentation. 
    • If you fail to provide this information and documentation, then we will not be able to continue to undertake work for you and the retainer will cease. We will bill you for the work we have untaken. You will need to find alternative provider who is likely to ask you for the information that we previously requested. 

    Book your appointment today!

    Contact Us

    • Please state your title e.g. Mr, Mrs, etc
    • Please insert your first name
    • Please insert your last name
    • Please insert your UK mobile number.
    • We only work with UK based clients.
    • Please insert your email address.
    • Please leave a short massage
    • Privacy Policy *
      Please read the Privacy Policy before you submit the form

    See our Privacy Page

    See our Client Due Diligence Page

    See our Pre-onboarding Page

    See our Fees Overview Page

    Call Us:  020 4578 4684

    Contact details

    Get in Touch at Any Time

    Do not hesitate to contact us with any queries.

    Alexander Christian

    Harrow Business Centre

    429-433 Pinner Road

    North Harrow

    Middlesex

    Greater London

    HA1 4HN

    Phone : 020 4578 4684

    www.alexanderchristian.co.uk