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alexander christian – family law solicitors are a niche divorce, family law practice undertaking work related to divorce, family law and child law such as Divorce and Separation, Financial Settlement, Children issues (contact, parental responsibility, residence), Grandparent contact, Cohabitation and Civil Partnership matters. Based in North Harrow, easily accessible and serving London, Greater London, North West London, West London, Harrow and Middlesex, offering a friendly and professional service. Call 020 8866 7771 for an appointment.

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Courses and schemes in Harrowbusiness connection logo
Information on courses and schemes at Harrow in Business provided by Harrow in business.

 

hib logoThe following articles provided by Harrow in Business, for further information contact www.hib.org.uk or Rhona Denness on telephone number 020 8427 6188

ARTICLE ONE

Case study: Want success? Think big!
Dipesh Patel is a man on a mission. He wants to help others start two new franchises a year based on his original concept. Yet it would all have been very different if he hadn’t had an HiB mentor to help him think big! June is HiB Mentoring Month, so we let Dipesh take up the story …

A lesson in thinking big
“Back in 2000 I was a qualified dispensing optician wanting to start up on my own. I came to HiB for help in writing a business plan so I could start I-optics in Hounslow West. As an independent optician we could focus on giving a really personal service to our customers and it’s been a real success story. We’ve grown from employing two to six staff over the last few years.

If it were up to me I’d have just left it as the one shop. But HiB did more. My mentor spotted potential in my idea and had belief in my concept. He said I should think big, rather than stay small, and consider expanding.

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New franchise created
Together we worked on a whole new brand identity called eye-2-eye opticians. This we designed as a business that could be franchised out to others and used across the country. To prove it would work I opened the first branch in Harrow’s Belmont Circle earlier in 2007 and it’s been really successful.

Essentially we’ve created a template that offers a unique alternative to the big optician chains. For example, in established opticians they only offer certain limited ranges of frames. At eye-2-eye the owner of the outlet can choose from a wide range of fashion lines and designer frames, a choice that’s proving very popular with the public.

Our goal is to launch two independent franchises each year with retail and online sales. We can offer the template, branding and advice on how to make it work. That means that aspiring entrepreneurs don’t have to start from scratch with this business idea like I did. They can jump straight in.

Mentoring gives you muscle
I’d recommend mentoring to everyone. If it hadn’t been for my mentor I would not have opened a shop in Harrow or have this branded template to offer to others.

You can be very ‘short sighted’ when it comes to your own business! It’s hard to see the challenges and, in my case, the opportunities. Working with a mentor is like teaming up with someone from Dragons Den – except they want to help without taking a chunk of your business in payment!

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For more info
The programme brings together local businesses for 12 half-day mentoring sessions with a small network of other businesses. The group is chosen specifically so that members complement each others’ type of business.

Mentoring photo You can either book for a taster session for this group mentoring scheme on 8 November, or if you can’t make that date individual appointments with advisers can be arranged. To find out more, see www.hib.org.uk or call 020 8427 6188.

Case study: Meet the import/export expert
During HiB Mentoring Month, we wondered what it is like actually being a mentor. So we asked HiB adviser, Ajit Patel. He has acted as a specialist import/export mentor for the DTi. And now he runs HiB’s popular international trade seminar with HMRC.

What was your role?
“I worked with small UK companies looking to expand into new markets with their existing products or find new products abroad. It was a great experience seeing people start to have belief in their business because of the knowledge you gave them. As people took the right steps, confidence levels increased. They could see the market was receptive to their products and at last they knew how to start talking to the right people.

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It’s all about the end result. You take a company that’s inexperienced in something – in this case international trade – and you see them succeed at something they thought was impossible. You need knowledge of that area yourself (and yes, I run a successful import/export business too!) and know where to point people in the right direction for advice.

What makes a good mentor or mentee?
A mentor has three roles. Obviously they are part expert. But they’re also part agony aunt for when people need to ask for advice. And part matchmaker as they put businesses in touch with others in their network who can usefully help too.

Anyone can be mentored. But the best success comes from those who are open minded or receptive. It’s about being on a learning curve and being prepared to learn as you go.

How does it work?
I’d recommend meeting your mentor monthly for 12 to 18 months. Different markets operate at different times of year whether you’re importing or working in the UK. Customers react differently, as do suppliers. So when you look at the complete picture, time is crucial to see how your market works year round.

What are some of the key import/export issues you dealt with?
Paying the right taxes is always a hot topic. Different goods have different rates of duty. HiB has a factsheet on importing for first timers, or you can consult HM Revenue & Customs (HMRC) website. But you need to find the right commodity code for that product, ask HMRC to verify the number and tell you the duty in percentage terms. So you may, for example, have to pay 5% of the total invoice value plus Vat in tax. Oh, and you need to have the money ready up front because you don’t get the goods until you pay up. Using a clearing agent helps speed up the process.

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Also don’t assume that you can import whatever goods you like. There are often controls that apply. At the moment many people are sourcing cheap goods from China to sell on for a profit. However you can’t do this easily with footwear. Both China and Vietnam are trying to flood our footwear market at below-cost prices. So the EU is moving to substantially increase import duty to combat this anti-competitive behaviour. Thus you can’t just get on the internet and buy a load of footwear from China to sell on in the UK. It’s really handy having a mentor to inform you of stuff like this!

For more info
International trade seminar
Find out more about import/export with Ajit Patel. His one day seminar involves a host of experts, from HMRC and real people currently importing and exporting to an agency that explains what support there is for those wanting to engage in international trade… www.hib.org.uk

ARTICLE THREE
What's on: events and training

All events (unless otherwise stated) take place at Enterprise House, 297 Pinner Road, Harrow. For more info see the links in each entry, call 020 8427 6188 or email emma.wilding@hib.org.uk.

Featured events

Harrow In Business Diary

Wednesday 2 December 2009

10.00pm to 1.00pm

at HiB –
Enterprise House

Setting Up in Business

This session, which is currently sponsored by the Barclays 'Let's Talk Business' Programme, is designed for those who are already committed to starting their business. The seminar will cover such areas as writing a good business plan, sourcing finance, managing cash flow, taxation and marketing and so provide you with the tools to help your business take off.


For more information www.hib.org.uk

Thursday 3 December 2009

10.30am to 12.30pm

at HiB –
Enterprise House

Get Yourself Noticed! Marketing Your Company

Every business needs customers, but how do you find them? This user-friendly training session could help you do just that. Learn how to produce an effective marketing brochure or leaflet and write good copy that sells. For maximum benefit it is recommended that you book this session along with Practical PR.

For more information www.hib.org.uk

Friday 4 December 2009

11.00am to 1.00pm

at HiB –
Enterprise House

Getting More Customers Online

Setting up a website or online business? Want to use the internet to increase sales? Find out what will make it a success and how to write and design a site that does what you need to grow your business or find your new leads.

For more information www.hib.org.uk

Thursday 10 December 2009

10.30am to 12.30pm

at HiB –
Enterprise House

Get Yourself Noticed! Practical PR

A highly practical session that will show you how to identify news in your company or create news from nothing, learn how to write a press release and get free editorial coverage instead of paying for adverts.  For maximum benefit it is recommended that you book this session along with Marketing your company.

For more information www.hib.org.uk

Friday 11 December 2009

10.00am to 12.30pm

at HiB –
Enterprise House

Bookkeeping Made Simple

This module aims to help owner/managers of small businesses implement an appropriate bookkeeping system. We will look at both manual and computerised systems and provide practical hands-on guidance to create suitable recording mechanisms, carry out bank reconciliations and produce a simple set of accounts.

For more information www.hib.org.uk

Wednesday 13 January 2010

10.30am to 1.30pm

at HiB –
Enterprise House

Be your own Boss

If you are considering starting a business for the first time this seminar will give you a realistic picture of what's involved and what it all might mean.  During this session we identify the myths and realities of self employment and gives you a flavour of the lifestyle implications of Being your own Boss.

For more information www.hib.org.uk

Friday 15 January 2010

11.00am to 1.00pm

at HiB - Enterprise House

Getting More Customers Online

Setting up a website or online business? Want to use the internet to increase sales? Find out what will make it a success and how to write and design a site that does what you need to grow your business or find your new leads.

 

For more information www.hib.org.uk

Wednesday 20 January 2010

10.30am to 12.30pm

at HiB - Enterprise House

How to Win Your First Deal

Many start-up companies spend a lot of time trying to sell but do not end up getting the orders. This session will show you how a simple structured approach can save you time and money, sharpen up existing skills and increase the number of sales back into your business.

 

For more information www.hib.org.uk

Thursday 21 January 2010

10.30am to 12.30pm

at HiB - Enterprise House

Get Yourself Noticed! Marketing Your Company

Every business needs customers, but how do you find them? This user-friendly training session could help you do just that. Learn how to produce an effective marketing brochure or leaflet and write good copy that sells. For maximum benefit it is recommended that you book this session along with Practical PR.

Friday 22 January 2010

10.00am to 12.30pm

at HiB - Enterprise House

Bookkeeping Made Simple This module aims to help owner/managers of small businesses implement an appropriate bookkeeping system. We will look at both manual and computerised systems and provide practical hands-on guidance to create suitable recording mechanisms, carry out bank reconciliations and produce a simple set of accounts.

(Please confirm times, prices, admissions, and details with the organiser)

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Harrow in Business provided the above information and articles, for further information on courses (including times, dates, cost, content and bookings) contact Harrow in Business directly on 020 8427 6188 (Rhonna Denness) or see their website www.hib.org.uk

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New clients for High Street solicitors’ firms
Competing for the young generationretailer photo

The Legal Services Act will become law next year, allowing well-known high street retailers, banks and others to provide legal services for the first time. A key issue for existing law firms is how to compete with these well known ‘brand names’ in an increasingly competitive marketplace.

Many clients will be attracted to the new providers when the law changes. So what are the opportunities for High Street solicitor firms, what is important to younger customers and what can be done to attract and retain them as clients?

Existing law firms will require a very customer-focused attitude and a planned approach to marketing, in particular the expectations of younger age groups. Changes in legislation, new providers of legal services, technological developments and rising consumer expectations are rapidly changing the market for legal services.

Younger age groups experience of legal services
young people photo
A recent survey (carried out by IRN Research for Central Law Training) among 1,000 adults aged between 16 and 34 showed that over a third have already used legal services from solicitors and law practices. Over half of those using legal services used them for residential property transactions. 16% made a will and a smaller number made a personal injury claim.

Food for thought elsewhere, though, is the fact that a small but significant percentage has already used legal services from non-traditional suppliers such as banks and supermarkets.

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There is good news for the traditional legal profession from the factors cited as most important when choosing a legal representative. The most important factor cited is the firm’s experience/qualifications, followed by how easy they are to contact. Cost was third and speed of delivery next.

computer photoWith regard to other services that solicitors could offer their clients: for younger people, a significant minority would be willing to use a solicitor for estate agency services and insurance. A third or more also mentioned pension advice and financial planning.

An easy-to-understand website is important for effective marketing to young adults as more of them use the internet to find professional services than any other adult group - but the ability to have personal contact and a local offices also remain a priority.

Summary
fedora logo
There are many excellent solicitor firms with satisfied clients but the future will become very competitive. As mentioned, the window of opportunity exists NOW to target potential clients in their local area by promoting their experience, expertise and accessibility - key factors influencing young adults choice of legal service provider.

Article by Jon Hepburn from The Fedora Consultancy, a specialist marketing consultancy offering tailored services and support to smaller law firms. To find out more please email jon@fedoraconsultancy.co.uk or visit www.fedoraconsultancy.co.uk

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Please check with the organiser to confirm all details of the event, including times, dates, and admissions.

 

Alexander Christian Divorce Solicitors

Positive about your Future

alexander christian – family law solicitors are a niche family law practice based in North Harrow, undertaking matters related to family law and child law including divorce and separation, financial settlement, children's matters (contact, parental responsibility and residence), and grandparent contact, cohabitation & civil partnership issues. Easily accessible and serving London, Greater London, North West London, West London, Harrow and Middlesex, offering a friendly and professional service. Call 020 8866 7771 for an appointment. (Return to services)

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Disclaimer: The comments, information, events and views of the contributors of this newsletter are not the views or otherwise of alexander christian and thus alexander christian do not accept any responsibility or liability for any action taken or reliance placed upon any comments made, or in respect of any information, goods and services provided or supplied or otherwise by the contributors or the links. Visitors to this page should always confirm the event or other information directly from the information provider, contributor or event holder and not alexander christian. alexander christian does not accept any responsibility whatsoever for the accuracy or otherwise of the information provided by the contributors of this newsletter. alexander christian does not accept any responsibility whatsoever and howsoever it may arise or any financial loss or other detriment that may result. alexander christian is not recommending or endorsing any service(s) or product (s) or events mentioned in this newsletter.